FAQ
How long will it take to process my order ?
It will take 1-3 Business Days to process your order.
How long does shipping take ?
Shipping will take 3-5 Business Days WEEKENDS AND HOLIDAYS ARE NOT INCLUDED.
I didn’t get my package ?
I didn’t get my package ? Once the package leaves are facility and is scanned in by the carrier , Unique Essential Define Beauty is no longer responsible for the package. Please contact carrier to put in a claim for your missing package.
Can I cancel my order ?
If you would like to cancel your order please contact us a soon as possible at ueb2024@gmail.com.If you have received a tracking number for your order, unfortunately your order can not be cancelled.
What should I do if my lip gloss arrives damaged?
We apologize for any inconvenience caused. Please take a photo of the damaged item and contact our customer support team within 48 hours of receiving the package. We’ll gladly assist you in resolving the issue and arranging a replacement
How can I contact you?
Please use this form.